Workflow Agents
Support multi-step business processes by gathering information, coordinating tasks, and helping move work from one stage to the next.
D.
Dynava.
Preparing your intelligent experience
AI · Data · Digital
AI Agents
AI agents thatmove work forward.
Dynava designs AI agents that can understand tasks, work with business information, use connected systems, and help automate multi-step workflows.
Understand
The task & context
Decide
What should happen next
Act
Across connected systems
The opportunity
Move beyond automation.
Many business processes involve more than a single repetitive task. They require information to be gathered, decisions to be made, and actions to happen across multiple systems.
AI agents can help coordinate these multi-step workflows by understanding context, working with business information, and taking appropriate actions within defined boundaries.
Multi-step workflows
Manual research and analysis
Repetitive coordination between teams
Disconnected business systems
What we build
Agents designed around how work actually gets done.
We design AI agents around specific business workflows, with clear responsibilities, connected information, and defined boundaries.
Research & Analysis Agents
Collect information from relevant sources, organise findings, and help teams turn large amounts of information into useful insights.
Customer Service Agents
Handle defined customer service workflows, retrieve relevant information, and assist with routine requests across connected systems.
Operations Agents
Support internal operations by coordinating repetitive tasks, checking information, and assisting teams with day-to-day workflows.
Our approach
From workflow to responsible AI action.
We design agents around real business processes, with clear responsibilities, controlled actions, and human oversight where it matters.
01
Understand
We start with the business objective, users, workflow, information, and decisions involved in the process.
02
Map
We break the workflow into tasks, dependencies, decision points, systems, and areas where an agent could contribute.
03
Design
We define what the agent should understand, what it can decide, what actions it can take, and where human oversight is required.
04
Integrate
We connect the agent with the business systems, information sources, tools, and APIs required to perform its role.
05
Validate
We test the agent against real workflow scenarios, edge cases, and defined boundaries before broader adoption.
06
Improve
We use feedback and workflow insights to refine the agent and identify further opportunities for improvement.
Connected systems
Agents become useful when they can work across your systems.
We connect agents with the information, tools, and applications they need to perform their defined role within a business workflow.
01CRM systems
02Business applications
03Databases
04Documents & knowledge bases
05Communication platforms
06Business APIs
Business value
Turn complex workflows into more connected operations.
The goal is not autonomy for its own sake. It is using AI where it can make business processes simpler, faster, and more connected.
Reduce manual coordination
Let AI agents handle defined coordination tasks across workflows so teams can spend more time on work that requires human judgement.
Accelerate repetitive workflows
Move routine multi-step processes forward faster by combining information gathering, reasoning, and defined actions.
Connect disconnected systems
Help information and actions move between the business applications involved in a workflow.
Give teams more time
Reduce the operational effort spent on repetitive tasks and allow people to focus on higher-value activities.
Start a conversation
Have a workflow worth improving?
Tell us where your team spends time on repetitive or multi-step work. We can explore whether an AI agent could help move that workflow forward.